Bailey Stuart
2024.02.06 00:09
| Date | 2024-01 |
|---|---|
| Customer |
What a chaotic mess, I'll give it to them that it was the first night of dine around but...
Forgot our order... was asked 45 minutes after ordering anything what we were waiting on or if we ordered.
Finally put the order in then had to wait for another 15 minutes for the appy to come.
Then had to wait another 30 minutes (after finishing appy) for our entre.
My friend got her entre at the 30 minutes mark and then I got mine 20 minutes later....
Apply options good. Do not recommend the cheese option for the baked chicken. It was literally caked in dry Macaronni cheese dust.
Was only offered 10% off.
May come back again as the reviews told me otherwise but damn, communication is key and was not happening tonight.
During the Dine Around event, an unexpected surge in customers caught our staff off guard, leading to a bit of panic as they struggled to adjust to the sudden increase in activity at our usually slower-paced establishment. We apologize for any inconvenience this may have caused. Rest assured, on your next visit, we will be more diligent in focusing on both the food and service to ensure a smoother and more enjoyable experience for you. Your understanding is greatly appreciated, and we look forward to the opportunity to serve you better in the future.
